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Online Auction

Fees
There's no charge to browse, bid on, buy or list items at ArcadeAuction. But you do pay fees to sell items. Read on to learn about Insertion Fees, Fees for additional listing options, Final Value Fees, Final Value Fee credit requests, re-listing an item, and ArcadeAuction's payment terms.

Note —You do not purchase any exclusive rights to a Web page on ArcadeAuction. ArcadeAuction may, in our sole discretion, and without your consent or payment to you, place third party advertisements on any Web page within our site.

Insertion Fees
When you list your item for sale at ArcadeAuction, you pay a non-refundable Insertion Fee. Insertion Fees vary by the type of listing you choose:

  • Regular Listings
    The Insertion Fee is based on the minimum bid for your item. However, Insertion Fees for Non-Binding Bid Categories are on a fixed schedule.

  • Reserve Price Auction Listings
    The Insertion Fee is based upon the reserve price of the item you list for sale. Insertion Fees are non-refundable.

    When you list a Reserve Price Auction, you will also be charged a Reserve Price Auction Fee, which is based upon the reserve price. Reserve Price Auction Fees are fully refundable. At the end of the auction, if your item sells, the Reserve Price Auction Fee is refunded to your account.

  • Dutch Auction Listings
    The Insertion Fee is based upon the opening value of the items you list for sale. The opening value is the minimum bid multiplied by the quantity of items you offer. The maximum insertion fee for any Dutch Auction is $3.30.

    Insertion fees for regular, Reserve Price, and Dutch Auction listings.

    Minimum Bid,
    Opening Value or
    Reserve Price
    Insertion Fee
    $0.01 - $9.99 $0.30
    $10.00 - $24.99 $0.55
    $25.00 - $49.99 $1.10
    $50.00 - 199.99 $2.20
    $3.00 and up $3.30

    Additional Reserve Price Auction fee (fully refunded if item sells):

    Reserve Price Reserve Price Auction Fee
    $0.01 - $24.99 $0.50
    $25.00 and up $1.00

Fees for additional listing options
When you list your item for sale, you can choose several optional seller features to promote your listing and get more bids! Please note that these options have non-refundable fees.

Seller Feature Description Insertion Fee
Home Page Featured
(see example)
Receive the highest level of visibility on ArcadeAuction! Your item will be listed in a Special Featured section and will most likely be rotated for display on ArcadeAuction's Home page. Your item may also appear on the main Browse page and in your category index page Featured items section. See example $99.95
Featured Plus!
(formerly Featured in Category, will now include Featured in Search. See example)
Appear in your category's Featured Item section and in bidder's search results. Plus, your item may be selected for display in another area — your category index page Featured Items section. See example. $19.95
Highlight
(See example)
Emphasize your listing with an eye-catching yellow colored band. $5.00
Bold
(see example)
Add instant emphasis to your listing by putting your item title in bold. $2.00
Gallery
(See example)
A small picture of your item will appear in our Gallery, ArcadeAuction's miniature picture showcase. Remember, you need a picture in a JPEG (.jpg file) format to use the Gallery. $0.25
Gallery Featured
(See example)
In addition to appearing in the Gallery, your item will also be featured at the top of the Gallery in a larger size — almost double the size of regular gallery pictures. $19.95
List in 2 Categories When you list your item with the List in 2 Categories feature, your item listing appears in two categories, giving it added visibility. Double the insertion and optional feature fees (excluding home page featured)
10-Day Auction Duration Choose the longest listing duration available: 10 days. $0.10

Final Value Fees
At the end of a listing, you will be charged a Final Value Fee based on the final sale price (final value) of your item:

  • Regular and Reserve Price Auctions (when the reserve has been met)
    The final value is the closing bid. Remember, there is no Final Value Fee charged if the reserve is not met.

  • Dutch Auctions
    The final value is the lowest successful bid, multiplied by the quantity of items you sold.

Here's how you calculate your Final Value Fee (if you sold real estate, see below):

  • If your item sold for $25 or less, your Final Value Fee is 5% of the final sale price.
  • If you item sold for more than $25, please follow the next steps:
  1. Take 5% of the first $25 of your final sale price.
  2. Take the additional amount from $25.01 to $1,000, and calculate 2.5% out of that amount.

    If your item did not sell for more than $1,000, please add your calculated results from step 1 & 2. This will be your final value fee.

  3. If your final value was more than $1,000, take that additional amount and calculate 1.25% of the remaining amount.
  4. Add the amounts together, from steps 1, 2, and 3, and you have your Final Value Fee!
Closing Value Final Value Fee
$0 - $25 5.0% of the closing value
$25 - $1,000 5.0% of the initial $25 ($1.25),
plus 2.5% of the remaining closing value balance.
Over $1,000 5.0% of the initial $25 ($1.25),
plus 2.5% of the initial $25-$1000 ($24.38),
plus 1.25% of the remaining closing value balance.

You will not be charged a Final Value Fee if:

  • There were no bids on your item
  • If there were no bids that met your reserve price for your Reserve Price Auction

But you otherwise will be charged a Final Value Fee whether or not you consummate the sale with the buyer.

Final Value Fee Credit Request
As a seller, you can request a full or partial Final Value Fee credit if:

Credit Type Reason for Credit
Full Credit
  • High bidder did not respond after you attempted to contact them (Please allow at least seven days for them to respond).
  • High bidder "backed out" and did not buy item.
  • High bidder's check bounced or they placed a stop payment on it.
  • High bidder returned item and you issued a refund.
  • High bidder could not complete transaction due to family or financial emergency.
  • High bidder claimed terms were unacceptable.
  • Partial Credit
  • Sale price was actually lower than highest bid.
  • High bidder backed out. You sold item to a lower bidder at a lower price.
  • One or more of your Dutch Auction bidders backed out of sale.
  • Here's how to request a Final Value Fee credit:

    1. Wait at least seven business days for a bidder to respond to your attempts to contact him or her.
    2. Fill out the Non-Paying Bidder Alert Form within 45 days of the end of your auction.
    3. Try and work with the high bidder for at least 10 days to resolve the issue.
    4. Once the ten days has past, fill out the Final Value Fee Credit Request Form within 60 days of the end of your auction.
    5. ArcadeAuction will normally apply credits to your account within 7-10 business days.
    6. If we have any questions about your Final Value Fee credit request we will contact you.
    7. Please be sure your credit claim is accurate and valid. Sellers who file false claims will be suspended.
    8. Information provided in your credit request will be used to identify Non-Paying Bidders—bidders who win auctions but don't follow through with the transaction. For more details, review ArcadeAuction's Non-Paying Bidder Policy.

    Re-listing an Item
    The majority of transactions on ArcadeAuction are completed successfully! But, if your item doesn't sell the first time around, ArcadeAuction can help.

    You can relist your item one more time. If your item sells the second time around, you'll get a refund of the insertion fee for the second listing. Please make sure the following conditions apply:

    • You didn't receive any bids on your listed item during your first regular auction.
    • You didn't get any bids that met or exceeded your reserve price (for a Reserve Price Auction).
    • You are re-listing the same item within 30 days of the closing date of the first auction.

    Since this offer is only good for one re-listing, you'll want to make the second try a good one! You may want to come up with a snappier title, change the bid price, or add a more detailed item description. Check out ArcadeAuction's Tips for Selling Relisted Items.

    Here's how to relist: Go to the item page for your completed auction, and click where it says, "now that the auction has ended, you can easily relist this item by clicking here." If you originally had a reserve price on your item, you don't have to relist it with a reserve price again. But if you choose to have another Reserve Price Auction, the new reserve price needs to be the same or lower than the original one. Please be sure to re-enter any reserve prices because this information will not be copied to the new listing. Reserve Price Auction fees will apply again if your item does not sell.

    Note: This re-listing offer does not apply to Dutch Auctions.

    Paying Your ArcadeAuction Seller Fees
    There are three different ways to pay your ArcadeAuction fees:

    • ArcadeAuction Direct Pay: ArcadeAuction Direct Pay is the easiest and most convenient way to make payment on your ArcadeAuction account. Simply provide ArcadeAuction with your checking account number and bank routing number and ArcadeAuction will automatically deduct your account for your monthly invoice amount. Once you have signed-up for ArcadeAuction Direct Pay, your bank account will be debited on a fixed day of the month dependent on your billing cycle. To sign up for ArcadeAuction Direct Pay or update your current checking account information, just complete this safe and easy form. This option is only available to users billed in US dollars with bank accounts in the United States.

      You may also make a one-time ArcadeAuction Direct Pay payment.

    • Credit Card on File: You can place your credit card (Visa, MasterCard, American Express or Discover Card) on your ArcadeAuction account for regular monthly payments. Each month ArcadeAuction will automatically charge your invoice amount directly to your credit card on file. Your credit card will normally be charged 7 to 10 days after receipt of your invoice. Click here to place your credit card on file for automatic monthly billing or update your current credit card information.

      You may also make a one-time credit card payment.

    • Check and Money Order Payment: ArcadeAuction also accepts payment by check and money order. When making payment by check and/or money order it is required to submit a payment coupon along with your check/money order and mail it to the address on the form.

      You may request and print a payment coupon here.

    ArcadeAuction requires payment in full each month on accounts with a balance of $1.00 or greater.

    Invoicing Procedures and Payments
    At the time your seller account is created a billing cycle is assigned to the account. This billing cycle pre-determines your invoicing date as well as your payment due date. This date is referred to as your Billing Cycle Date and is clearly displayed at the top of your account status page. This date will also appear on your invoice as your Invoice Date. Please check your account status to verify your Billing Cycle Date.

    You will normally be invoiced within five days of your Billing Cycle Date via email. This invoice will include your previous month's account activity as well as any past due amounts. In the event you do not receive an invoice, you are still responsible for your payment. Please check your account status for your current account balance.

    ArcadeAuction Billing Cycles
    Billing Cycle Date When will I receive my invoice?
    15th of the month Between the 16th and 20th of the month
    Last day of the month Between the 1st and 5th of the month

    Payment Due Date
    Users signed up for ArcadeAuction Direct Pay or those with a credit card on file will automatically have their payment processed. No action is required by the seller to initiate payment on their account if either payment options, ArcadeAuction Direct Pay or credit card on file for billing, is selected.

    Users not signed up with either automatic payment method (ArcadeAuction Direct Pay or credit card on file for billing purposes) can initiate a single ArcadeAuction Direct Pay payment, a one-time credit card payment or submit payment by check or money order.

    ArcadeAuction Automatic Payment Schedule
    Billing Cycle Date When will my checking account be deducted? When will my credit card by charged?
    15th of the month The 5th of the following month.* 7 to 10 days after receipt of invoice.
    Last day of the month The 20th of the following month.* 7 to 10 days after receipt of invoice.
    * If the 5th or the 20th falls on a weekend or US banking holiday your account will be deducted on the next business day.

    ArcadeAuction Self Initiated* Payment Schedule
    Billing Cycle Date When is my payment due?
    15th of the month By the 15th of the following month.
    Last day of the month By the last day of the following month.
    * Self initiated payment are: one-time ArcadeAuction Direct Pay payments, one-time credit card payments or check and money order payments. When submitting payment by check or money order please send payment at least 10 days prior to the payment due date to allow time for mail delivery and payment processing.

    Failure to Make Payment on Your ArcadeAuction Account
    ArcadeAuction requires payment in full each month on accounts with balances of $1.00 or greater. You will be billed a monthly finance charge of 1.5% or the highest amount permitted by applicable law — whichever is lower — if your account becomes past due. Your account may be suspended for non-payment, and you may be responsible for collection costs.

    ArcadeAcution Account Refund Request
    You can get a refund for an account credit balance over $1.00 by requesting one in writing.




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